You are on the site https://www.loftattitude.com/en/,
We invite you to consult our General Conditions of Sale before your order.

1 - Acceptance of these General Conditions of Sale

You can only order if you accept all of the provisions set out below.

Any order will be exclusively governed by these general conditions of sale, to the exclusion of any other conditions of purchase.

The validation click that you execute after completing your order form constitutes confirmation of your order and will constitute irrevocable acceptance of these general conditions. It will manifest your definitive consent to contract with LOFT ATTITUDE for the products that you have selected subject to your right of withdrawal as referred to in article 17 and the possible application of the provisions of article 11 of these general conditions of sale. sale.

Sales are made by mail order only.

2 - The company LOFT ATTITUDE

The offer in this electronic store is proposed by the company LOFT ATTITUDE.

The store mentions the following information:

Company identification:
LOFT ATTITUDE

 9 Z.A. the Gourbenet,

83420 La Croix-Valmer

FRANCE

SIRET N°: RCS REIMS 477 933 279 00036
Intracommunity VAT number: FR-72-477933279

Tel: +33(0)4 94 79 82 12

Email: info@loftattitude.com

Presentation of the essential characteristics of the goods and services offered.
The prices of our products are inclusive of VAT (All Taxes Included). The prices indicated do not include participation in shipping costs.

Indication of the terms of payment, delivery or execution.

Existence of a right of withdrawal.

Validity period of the offer and price.

All information contained on the site https://www.loftattitude.com/en/ (hereinafter referred to as the Site) are in French.

The customer acknowledges having, prior to placing the order, read all of the aforementioned information and the general conditions of sale.

The customer, prior to ordering the product, declares that the acquisition of said product is not directly related to his professional activity, their acquisition being reserved for personal use on his part.

As a consumer, the customer therefore has specific rights, which would be called into question in the event that the products acquired within the framework of the electronic store were in reality related to his professional activity.

He further declares that he has the legal capacity to commit to these general conditions.

3 - Coverage of the offer

The geographical coverage area of the LOFT ATTITUDE store's offer can be consulted in the “Prices and deliveries” area. The delivery time of 48 hours only concerns mainland France and Corsica.

This contract is made up, in descending order of legal value, of the following documents:

These General Conditions of Sale,

Purchase order.

The photographs illustrating the products on the Site do not fall within the contractual scope. If errors or alterations resulting from the processing of these photographs are introduced, LOFT ATTITUDE cannot be held liable as a result.

5 - Order taking

Any purchase order signed with the validation click constitutes an irrevocable commitment from the customer which can only be called into question in the cases limited to this contract in the articles “Right of withdrawal” and “Execution of the order”.

6 - Order confirmation

The conclusion of the contract will only take place at the time of confirmation of the order by LOFT ATTITUDE.

The customer will receive by email an acknowledgment of receipt confirming the order with all the elements constituting the contract (products ordered, prices, delivery times, shipping costs, etc.)

LOFT ATTITUDE reserves the right not to confirm an order for any reason whatsoever, in particular due to either a problem with the supply of products, or a problem concerning the order received.

7 - Duration of the offer

The offers contained on this site are valid as long as the related products remain online and while stocks last.

8 - Price - Invoice

The prices are printed in euros.

The price of shipping costs indicated on the site only concerns deliveries to individuals. Deliveries intended for professionals benefit from specific prices adapted to orders.

The price guaranteed to the buyer is that displayed on the Site at the time of purchase.

The price set at the time of purchase is firm and final. It does not include participation in delivery costs billed additionally and which will be indicated in the order confirmation.

An invoice will be issued by LOFT ATTITUDE. The customer must specify the address to send the invoice.

9 - Payment

Payment of the entire price is due upon ordering.

The customer undertakes to pay the price stipulated for the product ordered on the Site (price of the products and transport) as well as to pay or have paid, where applicable, directly to the forwarder or carrier, the shipping rights. customs, VAT or other taxes due upon importation of products into the country of delivery.

The customer pays his order:

• By credit card as offered on the Site.

The customer guarantees LOFT ATTITUDE that he has the necessary authorizations to use the card payment method when taking the order. Any attempted fraud will be prosecuted in court.

• By Paypal as offered on the Site.

The customer guarantees LOFT ATTITUDE that he has the necessary authorizations to use the Paypal payment method when taking the order. Any attempted fraud will be prosecuted in court. All reimbursement requests via the Paypal site must be made within a maximum period of 60 days after payment, beyond which reimbursement will be impossible, except in the form of a credit.
Attention since January 2021 when an order is canceled PayPal no longer reimburses the 4.9% fee, so these fees will be deducted from your refund!

• By bank transfer as offered on the Site.

If the transfer is not received within 5 days of confirmation of the order by LOFT ATTITUDE, LOFT ATTITUDE reserves the right to cancel the order.

• By check payable to LOFT ATTITUDE and/or gift vouchers.

If the check is not received within 5 days of confirmation of the order by LOFT ATTITUDE or in the event of rejection of the check by the bank, LOFT ATTITUDE reserves the right to cancel the order.

Reductions, promotions, discounts cannot be combined on LOFT ATTITUDE.

10 - Failure to pay - Reservation of title

The products ordered remain the property of LOFT ATTITUDE until final and full payment of their price in accordance with the terms of law no. 80 335 of May 12, 1980. LOFT ATTITUDE reserves the right to claim the products ordered in the event of default. payment.

Invoices will be payable in Euros upon receipt and at the latest within 90 days from their date of issue.
Any late payment will result in late payment penalties at a rate equal to 10% and a minimum fixed compensation of 40 (forty) euros for recovery costs, due automatically, without a reminder being necessary following Article D. 441-5 of the Commercial Code.

In this case and upon first request from LOFT ATTITUDE, the customer undertakes to return any unpaid product, all costs at his expense.

11 - Transfer of risks

The transfer of risks to the customer occurs upon delivery of the products by LOFT ATTITUDE to the carrier. The products travel at the customer’s own risk. The same applies in the event of sending or returning products free of charge.

During the withdrawal period mentioned in article 17 below, the customer is responsible for the item as guardian. In the event of deterioration or destruction of the product during the customer's custody, the latter will suffer all the consequences.

12 - Execution of the command

The order will be executed within the deadlines specified on the Site and upon confirmation of the order by LOFT ATTITUDE and in any event no later than 30 days following confirmation of the order subject to the availability of the product ordered and unless specifically agreed between the parties.

In the event of a stock shortage or unavailability of the ordered product, LOFT ATTITUDE undertakes to inform the customer as soon as possible and to specify an availability time frame.

The customer will confirm by e-mail his choice either to wait for the product to be available or to be reimbursed.

13 - Delivery

The geographic delivery area corresponds to the geographic coverage area of ​​the offer.

The products are delivered to the address indicated by the customer on the order form.

Delivery is deemed to have been made upon handing over of the product to the carrier.

The delivery slip provided by the carrier, dated and signed by the customer upon delivery of the product will constitute proof of transport and delivery.

The delivery that we offer you is a standard delivery which is made to the entrance of your building or to your doorstep if it is an individual house, the drivers are not authorized to go up to the floors and unwrapping the pallets.

You have a legal period of 15 minutes to check your goods, if the delivery person does not wish to wait, do not sign the delivery note because no recourse is then possible

Upon delivery, the customer must check the content, conformity and condition of the product(s).

In the event of delays, damage, total or partial loss, or any other problem, it is up to the customer to exercise any recourse with the carrier without LOFT ATTITUDE's liability ever being called into question.

***PLEASE NOTE IT IS NECESSARY TO NOTICE DEFECTS IN A DELIVERY IMMEDIATELY, IN THE PRESENCE OF THE DELIVERER. You must note the defects in the order upon receipt by opening the package in front of the carrier. If one of the products is damaged, report it on the delivery note, take photos and handwritten, precise, and dated reservations. These reservations must be confirmed with the carrier by registered letter with acknowledgment of receipt within three (3) working days following delivery of the products. A copy will be sent to LOFT ATTITUDE***

In order to keep your delivery costs as low as possible, we strive to ship items as quickly as possible, while limiting the number of shipments. Thus, orders for several items will be automatically grouped into a single delivery. In case of emergency, a specific request can be made by email to info@loftattitude.com

When you place an order for a non-stock product, one copy is automatically reserved for you. You will receive it upon receipt of it in our warehouses. We will keep you informed of the delivery time by email.

Large packages are delivered under normal delivery conditions. Furniture is delivered to your doorstep by carrier. Under no circumstances are our carriers authorized to climb floors. No forklift rental will be covered by LOFT ATTITUDE.

14 - Force majeure

Expressly considered as cases of force majeure, in addition to those usually retained by the jurisprudence of French courts and tribunals,

- total or partial strikes, internal or external to the company, blocking of means of transport or supply for any reason whatsoever, government or legal restrictions, computer breakdowns, blocking of telecommunications including networks and in particular Internet.

The occurrence of a case of force majeure will initially automatically suspend execution of the order.

If beyond a period of three (3) months, the parties note the persistence of the case of force majeure, the order will be automatically canceled, unless otherwise agreed by both parties.

15 - Withdrawal of products in the event of the customer's absence

If the recipient is absent during delivery, the carrier will leave a delivery notice to the delivery address indicated by the customer. The products must be collected from the address and according to the methods indicated by the carrier.

In the event of non-collection within the time limit set by the carrier, the products will be returned to LOFT ATTITUDE which reserves the right to reimburse the price, the shipping costs remaining the responsibility of the customer.

16 - Complaints

Complaints for non-conformity of the product(s) delivered with the order must be made in writing with supporting photo directly to our mailbox: info@loftattitude.com and this immediately upon receipt. The customer must keep the packaging and the delivery slip.

Any complaints must be sent within 24 hours of delivery of the goods in the original packaging. After this period, LOFT ATTITUDE is no longer required to accept the complaint.

17 - Right of withdrawal

The LOFT ATTITUDE customer has, within (14) fourteen working days from delivery of his order, the right to return, at his own expense, for exchange or reimbursement, products which do not suit him in accordance with in article L 121–16 of the Consumer Code. After 14 days, the right of withdrawal no longer comes into force.

If this period expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day.

The returned product must be in its original condition and packaging. It must not have been used, nor have suffered any deterioration, however minimal, and be in a perfectly clean state.

This right of withdrawal is exercised without penalties, with the exception of return costs.

Any order canceled after shipment (order status "in progress") will necessarily result in return transport costs payable by the customer, even if the order has not yet been delivered

Within a maximum period of 15 days from receipt of the product, the customer will be reimbursed for the sums paid. The refund will be made by the same means of payment as that used by the buyer to pay for their purchases. The consumer can, however, agree to another reimbursement such as by bank transfer or PayPal.

Returned items travel at the customers’ own risk.

The items must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.).

If the product is not perfectly packaged, the return may be refused.

Article L121-20 of the Consumer Code provides for a period of 7 working days to withdraw. This right of withdrawal does not apply to all products, here are the excluded products: audio and video recordings (CDs and DVDs) and computer software whose packaging is opened by the consumer, newspapers, magazines, goods manufactured or customized for the customer, lotteries and perishable products. The general conditions of sale must normally specify the exclusions.

18 - Guarantee

To avoid any inconvenience, the products are checked by LOFT ATTITUDE before shipping.

In any case, the products sold benefit from the legal guarantee against hidden defects provided for by articles 1641 et seq. of the Civil Code.

Finally, some products benefit from an extended warranty. In these cases, the terms and duration of the warranty are specified in the warranty card delivered with the product. This does not cover damage, breakages or malfunctions due to non-compliance with the precautions for use.

For the implementation of the guarantee, the customer returns the product to LOFT ATTITUDE at his own expense, attaching the original invoice.

The product will be exchanged for an identical product and sent to the customer at LOFT ATTITUDE's expense, except in the event of stock shortage or disappearance of the product from the range offered by LOFT ATTITUDE. In this last hypothesis, LOFT ATTITUDE will reimburse the price of the product to the customer.

19 - Personal information

The personal information requested from the customer is essential for the processing and delivery of orders, the preparation of invoices and possible warranty contracts. For these purposes, this information may be communicated to LOFT ATTITUDE's contractual partners.

The customer may object to such communication and in accordance with the “Informatique et Libertés” law (law of January 6, 1978), he has a right of access, modification, rectification and deletion of the data which he concern by contacting LOFT ATTITUDE, 9bis rue grand pré 51140 MUIZON

20 - Electronic signature

The “validation click” constitutes an electronic signature.

This electronic signature has the same value between the parties as a handwritten signature.

21 - Proof

Computerized records, kept in the computer systems of LOFT ATTITUDE or its subcontractors, under reasonable security conditions will be considered as proof of communication, orders and payments made between the parties.

The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

22 - Intellectual property

LOFT ATTITUDE holds the intellectual property rights on the site and the right to distribute the elements appearing in the catalog of the electronic store and in particular the photographs for which it has obtained the necessary authorizations from the persons concerned.

Consequently, the partial or total reproduction, on any medium whatsoever, of the elements making up the site and the catalog, their use as well as their making available to third parties are strictly prohibited.

23 - Entire contract

These general conditions of sale express the entirety of the obligations of the parties.

No other general or specific conditions communicated by the customer may be integrated into or deviate from these general conditions.

24 - Non-waiver

The fact that LOFT ATTITUDE does not take advantage of a breach by the customer of any of its obligations cannot be interpreted as a waiver of the obligation concerned and to take advantage of this breach subsequently.

25 - Nullity

If one or more stipulations of these general conditions is held to be invalid or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

26 - Dispute

This contract is subject to French law, both for the substantive rules and for the formal rules.

IN THE EVENT OF A DISPUTE AND IN THE FAILURE OF AN AMICABLE AGREEMENT BETWEEN THE PARTIES, EXPRESS JURISDICTION IS ASSIGNED TO THE COURTS OF THE REGION OF THE HEAD OFFICE OF LOFT ATTITUDE, NOTWITHSTANDING CALL FOR GUARANTEE OR PLURALITY OF DEFENDANTS, EVEN FOR EMERGENCY PROCEDURES OR PROSERVATORY PROCEDURES IN REFERENCE OR BY REQUEST.